How to access my account ?

How to access my account ?

How to start the migration?

We are implementing a new login procedure:

Step 1: login with your Carrier ID  and your usual password.

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and then you will be asked an email address and first name and last name.

You will then receive an email where you will have to click a link to create a new password.


I lost my password before migration

If you lost your password (before migration) you need to use this link in order to retrieve it : 


If this is not working you can open a ticket.

How to login after migration?

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You need to enter the email that you chose and the new password.

I lost my password after migration

If you lost your password (after migration) you need to use this link in order to retrieve it :